Exam ISO20KF Topic 1 Question 26 Discussion

Actual exam question for EXIN's ISO20KF exam
Question #: 26
Topic #: 1
What is the primary purpose of analyzing Change records?

Suggested Answer: C Vote an answer

A. Incorrect. Problem records are opened based upon Incident analysis.
B. Incorrect. To check if Incident records are adequately closed, Incident records shall be analyzed.
C. Correct. Analysis of Change records allows for trend identification.
D. Incorrect. The purpose of analyzing Change records is to detect increasing levels of Changes and emerging trends.

by Jesse at Nov 18, 2024, 12:44 PM

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