Free 220-902 Questions for CompTIA A+ Certification Exam (902) 220-902 Exam as PDF & Practice Test Engine
A technician is upgrading the memory on a laptop in the field. The technician has misplaced the ESD strap.
Which of the following should the technician do?
Which of the following should the technician do?
Correct Answer: B
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A user has a new web email account and asks a technician for help with setting up email on a tablet. The user would like for the email to only be stored on this tablet. Which of the following email server setting types would the technician use to accomplish this task?
Correct Answer: A
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A user took pictures of a vacation using a new Android smartphone. Family and friends inform the user that some of the pictures have made the local news.
Which of the following cloud services does the user MOST likely need to change the remediate the privacy concerns?
Which of the following cloud services does the user MOST likely need to change the remediate the privacy concerns?
Correct Answer: A
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A user reports personal files have been renamed and are undecipherable. Images have been to the user's folder that request payment to unlock the files. The technician has quarantined the infected system and disabled System Restore. Which of the following should the technician do to unlock the user's files?
Correct Answer: B
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A user needs their email set up on their iOS device. The email needs to synchronize all changes made with the server and the PC. Which of the following would the technician use to accomplish this?
Correct Answer: C
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A technician has cleaned a virus infection off of a PC using corporate approved software. After a short period of time, the infection returned. Updated virus signatures have also detected the presence of a rootkit. Which of the following would be the BEST course of action to resolve the issue?
Correct Answer: A
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A technician is attempting to remove all data from a hard drive and make the data unrecoverable.
Which of the following is MOST likely to accomplish this?
Which of the following is MOST likely to accomplish this?
Correct Answer: A
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Which of the following commands are used from a Linux command line interface to elevate a user's access level to administrative privilege? (Select TWO).
Correct Answer: D,E
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A user reports several technicians have been unable to solve a problem and requests that the technician on the phone comes out to fix the problem because the user is unable to work. After the technician has effectively communicated a willingness to help, which of the following is the NEXT step?
Correct Answer: C
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A customer brings in a PC for repair. The technician attentively listens as the customer describes the problem with the PC. Once the customer has finished describing the problem, which of the following should the technician do to ensure the information is accurately documented? (Choose two.)
Correct Answer: A,C
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Ann, a user, has a phablet for personal and work usage. She finds that her phablet starts to exhibit slow performance after a couple of hours and that the problem worsens as the day goes by. If Ann restarts the device, it works fine for a couple of hours and then starts to run slow again. Which of the following is the BEST action to troubleshoot this problem?
Correct Answer: B
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An IPS appliance is installed on the network. Which of the following is the purpose of the IPS?
Correct Answer: A
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