Exam 220-1102 Topic 2 Question 597 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 597
Topic #: 2
A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current. Which of the following has MOST likely occurred?

Suggested Answer: B Vote an answer

The most likely reason for the antivirus protection on a company laptop being out of date is failed OS updates1
. Antivirus software relies on the operating system to function properly. If the operating system is not up-to-date, the antivirus software may not function properly and may not be able to receive the latest virus definitions and updates2. Therefore, it is important to keep the operating system up-to-date to ensure the antivirus software is functioning properly2.

by Hilda at Jun 24, 2026, 10:37 PM

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