Exam N10-009 Topic 5 Question 320 Discussion

Actual exam question for CompTIA's N10-009 exam
Question #: 320
Topic #: 5
Users usually useRDPto connect to aterminal serverwith hostnameTS19that points to10.0.100.19. However, usersrecently have been unable to connecttoTS19. The technicianpings 10.0.100.19and gets anunreachable error. Which of the following is themost likely cause?

Suggested Answer: A Vote an answer

Comprehensive and Detailed Explanation:
If aping to 10.0.100.19 is unreachable, themost likely issueis that users areon the wrong subnetand cannot communicate with the server.
Breakdown of Options:
* A. The users are on the wrong subnet.#Correct answer.If users are ona different subnetwithout proper routing,they won't reach the server.
* B. The DHCP server renewed the lease.- Wouldchange the client'sIP, but the server'sstatic IP should remain unchanged.
* C. The IP address was not reserved.- DHCP reservations matter fordynamic IPs, but RDP servers typically have static IPs.
* D. The hostname was changed.- Would affectDNS resolution, butpinging the IP directly would still work.

by Morton at Apr 08, 2026, 09:18 AM

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