Exam 220-1202 Topic 1 Question 33 Discussion

Actual exam question for CompTIA's 220-1202 exam
Question #: 33
Topic #: 1
The battery on a user's smartphone discharges quickly when the user travels. The smartphone was replaced two weeks ago. Which of the following should a technician do first?

Suggested Answer: D Vote an answer

Comprehensive and Detailed Explanation From Exact Extract:
High battery drain is often due to apps running in the background or using GPS during travel. Thefirst stepshould always be tocheck battery usage statisticsto see if an application is misbehaving.
FromAll-in-One Exam Guide:
"Travel conditions can increase app activity, especially navigation or social media. Check app battery usage before assuming hardware faults."

by Monroe at Jan 14, 2026, 07:25 AM

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