Exam 220-1202 Topic 1 Question 80 Discussion

Actual exam question for CompTIA's 220-1202 exam
Question #: 80
Topic #: 1
An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?

Suggested Answer: A Vote an answer

Comprehensive and Detailed Explanation From Exact Extract:
Many modern commercial software applications (including photo editors like Adobe Photoshop) offer tiered features based on user subscriptions or license levels. If certain features are locked and prompt for a login, the issue is likely due to a missing or unassigned software license. Assigning the correct license through a centralized license management system (such as Adobe Admin Console or Microsoft 365 portal) will enable those features.
B: VPN connection does not affect local software licensing.
C: Repairing the application does not resolve license entitlement.
D: Reinstalling the software won't help unless the license is assigned.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common software and application issues.
Study Guide Section: Troubleshooting licensing and access control for applications

by Jim at Nov 26, 2025, 02:49 PM

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