Exam 220-1201 Topic 1 Question 147 Discussion

Actual exam question for CompTIA's 220-1201 exam
Question #: 147
Topic #: 1
A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

Suggested Answer: D Vote an answer

If flipping the cable helps but the problem is isolated to this device (not others of the same type), the most likely cause is a dirty or damaged charging port on the device itself. Dirt or debris inside the port can prevent a good electrical connection, causing the cable to work intermittently.
Reference: CompTIA A+ Certification Exam Core 1 Objectives - Domain 1.0 Mobile Devices - Objective
1.6: Troubleshoot common mobile device issues.

by Haley at Sep 13, 2025, 12:08 PM

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