Exam 220-1201 Topic 1 Question 102 Discussion

Actual exam question for CompTIA's 220-1201 exam
Question #: 102
Topic #: 1
A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?

Suggested Answer: A Vote an answer

Inlaser printers, thefuser unitis responsible formelting the toner onto the paperusing heat and pressure. If the toner rubs off easily, it's a clear sign thefuser is failing or not heating properly. Replacing the fuser will ensure the toner bonds correctly to the paper.
Option B (Drum):Transfers the image, but doesn't fuse the toner.
Option C (Developer roller):Applies toner to the drum - wouldn't cause toner to rub off.
Option D (Discharge lamp):Prepares the drum for a new image; not related to toner adhesion.
CompTIA A+ Core 1 Exam Objective Reference:
Objective 3.7: Given a scenario, troubleshoot common printer problems.

by Lynn at Aug 20, 2025, 06:16 PM

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