Exam 220-1101 Topic 3 Question 471 Discussion

Actual exam question for CompTIA's 220-1101 exam
Question #: 471
Topic #: 3
A technician is troubleshooting a point-of-sale primer that Is printing blank receipts. Which o( the following should the technician do to resolve the Issue?

Suggested Answer: A Vote an answer

Explanation
Verifying the correct type of paper is loaded is the best solution for resolving the issue of blank receipts being printed by a point-of-sale printer. Some receipt printers require a specific type of paper, and using the wrong type can result in blank receipts. References:
https://www.techwalla.com/articles/what-are-the-causes-of-blank-receipts-from-a-printer Top of Form Verify the correct type of paper is loaded. If a point-of-sale printer is printing blank receipts, one possible cause could be that the wrong type of paper is loaded in the printer. Thermal printers require thermal paper to print properly. If regular paper is loaded instead of thermal paper, the printer will not be able to produce an image on the paper and will print blank receipts.

by Wordsworth at Jul 14, 2025, 08:23 PM

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