Exam 220-1202 Topic 1 Question 116 Discussion

Actual exam question for CompTIA's 220-1202 exam
Question #: 116
Topic #: 1
A technician is attempting to join a workstation to a domain but is receiving an error message stating the domain cannot be found. However, the technician is able to ping the server and access the internet. Given the following information:
IP Address - 192.168.1.210
Subnet Mask - 255.255.255.0
Gateway - 192.168.1.1
DNS1 - 8.8.8.8
DNS2 - 1.1.1.1
Server - 192.168.1.10
Which of the following should the technician do to fix the issue?

Suggested Answer: A Vote an answer

Comprehensive and Detailed Explanation From Exact Extract:
The issue described-"domain cannot be found" despite the ability to ping the server and access the internet- indicates aDNS resolution problem, not a network connectivity issue. The workstation is currently usingpublic DNS servers (8.8.8.8 and 1.1.1.1)whichcannot resolve internal domain names, such as the ones used in Active Directory environments. To resolve this, the technician needs tochange the DNS settings to point to the internal DNS server, which in most domain setups is thedomain controller itself (likely
192.168.1.10 in this case).
Here's the breakdown of the incorrect options:
B). Assign a static IP address: The IP is already assigned and functioning; the device can ping and reach the network and internet.
C). Configure a subnet mask: The subnet mask is appropriate for the network range (Class C /24).
D). Update the default gateway: The gateway is valid and allows internet access; this is not the issue.
CompTIA A+ 220-1102 Core 2 Objective Reference:
Objective 1.8 - Given a scenario, use features and tools of the operating system.
Under this objective, candidates must know how to troubleshoot OS-based network configurations, includingproper DNS settings in domain environments.
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by Broderick at Jul 06, 2025, 09:18 AM

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