Exam 220-1101 Topic 1 Question 716 Discussion

Actual exam question for CompTIA's 220-1101 exam
Question #: 716
Topic #: 1
A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?

Suggested Answer: D Vote an answer

Explanation
If a laptop has been returned for a screen repair and the owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop, the first step the repair technician should take is to ensure the backlight is functioning as expected. If the backlight is faulty, the screen may appear to be broken, but it may only be dim or too dark to be visible

by Duke at Apr 15, 2025, 07:00 PM

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