Exam 220-1101 Topic 4 Question 34 Discussion

Actual exam question for CompTIA's 220-1101 exam
Question #: 34
Topic #: 4
A technician is preparing laptops for deployment to a medical department. The laptops require SSD-level encryption to be enabled, but BitLocker refuses to turn it on. An error message states that a BIOS-level setting has not been turned on. Which of the following should the technician check FIRST when troubleshooting this issue?

Suggested Answer: C Vote an answer

The Trusted Platform Module (TPM) is a hardware component that provides cryptographic functions and secure storage for encryption keys, passwords, and certificates. BitLocker requires a TPM to be enabled and activated in the BIOS or UEFI settings of the laptop in order to use SSD-level encryption. The technician should check that the TPM is enabled and activated before trying to turn on BitLocker. Reference:
https://partners.comptia.org/docs/default-source/resources/a-core-series-combined-content-guide (page 34)

by Valentina at Dec 19, 2024, 06:18 AM

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