Exam 220-1101 Topic 1 Question 494 Discussion

Actual exam question for CompTIA's 220-1101 exam
Question #: 494
Topic #: 1
A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone.
Which of the following is the MOST likely cause of the issue?

Suggested Answer: B Vote an answer

The symptoms suggest that the charging cable falls out of the phone, indicating that the charge port may contain foreign objects such as lint, which can interfere with the connection between the charging cable and the phone.

by Jonas at Nov 07, 2024, 02:10 AM

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