Free 100-140 Questions for Cisco 100-140 Exam

Question #1

A user is experiencing audio issues during virtual meetings using a collaboration app on their mobile device. They can see video but cannot hear any sound.
What should they check first to troubleshoot this issue?

A. Verify that the device's audio settings are not muted

B. Delete and reinstall the collaboration app

C. Check the Wi-Fi signal strength

D. Update the device's operating system

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #2

What should a technician consider when updating internal knowledge base articles after troubleshooting a recurring network issue?

A. Exclude any technical jargon to make the documentation accessible to non-technical staff

B. Document every possible solution tried, regardless of its success

C. Update the article with only the final successful solution to avoid clutter

D. Provide a detailed account of the troubleshooting process, including both failed attempts and successful strategies

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #3

When a technician is using internal knowledge base articles to resolve a newly reported bug in software, what is the best approach to ensure effective troubleshooting?

A. Implement the most complex solution to guarantee the most comprehensive fix

B. Cross-reference multiple articles to ensure a comprehensive understanding of similar past issues

C. Only use solutions that have been added to the knowledge base within the last month

D. Apply the oldest documented fix to respect the historical troubleshooting hierarchy

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #4

A user reports their device does not achieve the expected data transfer speeds when connected to an external SSD via a Thunderbolt 3 port.
What should the IT support technician check first to troubleshoot this issue?

A. If the SSD supports Thunderbolt 3 interface

B. The length of the Thunderbolt cable

C. The power output of the USB-C port

D. If the USB-C port on the device supports Thunderbolt 3

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #5

A user has accidentally deleted several important documents from their MacBook. They have been using Time Machine regularly.
What is the fastest way for them to recover the lost documents?

A. Navigate to the folder where the documents were stored, enter Time Machine, and restore the files

B. Use Spotlight to search for the backups

C. Manually search the external drive used for Time Machine backups

D. Restore the entire MacBook from the most recent Time Machine backup

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #6

A network administrator notices that several computers on the network are unable to access shared resources and are assigned IP addresses starting with 169.254.
What is the likely reason for this issue?

A. The subnet mask on the network is configured incorrectly

B. The DNS settings on the computers are incorrectly configured

C. The computers are set to static IP addressing

D. The DHCP server is unavailable or malfunctioning

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #7

An office printer consistently reports a `Load Paper' error despite having sufficient paper in the tray. What is the most likely reason for this error and how should a technician address it?

A. Change the paper type setting to match the loaded paper

B. Replace the printer's USB cable

C. Check for software updates for the printer

D. Increase the print resolution settings

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #8

During a video conference, a user notices that the video output on their HDMI-connected display is not as sharp as expected. The display is known to support Ultra HD. Which setting should the IT support technician suggest checking first to troubleshoot this issue?

A. The USB connections on the external display

B. The brightness settings on the external display

C. The audio output settings on the computer

D. The resolution settings in the display properties of the computer

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #9

A user is experiencing intermittent power losses with their desktop computer. The IT support technician suspects an issue with the power cable.
What common fault in power cables should the technician check for first?

A. Compatibility with USB devices

B. Insufficient data transmission speed

C. Physical damage to the cable or its connectors

D. Electromagnetic interference

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #10

A company plans to deploy a critical software application that is optimized for multi-threading capabilities. The IT department needs to select the most appropriate processor to handle this task. Which type of processor should they prioritize for best performance?

A. A single-core processor with high clock speed

B. A processor with integrated graphics

C. A dual-core processor with moderate clock speed

D. A quad-core processor with high clock speed

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #11

An IT technician is tasked with upgrading the processor of a desktop computer. Before proceeding, the technician needs to verify compatibility between the new processor and the existing motherboard. Which specification is most critical to check on the motherboard to ensure compatibility with the new processor?

A. The size of the motherboard

B. The socket type of the motherboard

C. The number of PCIe slots on the motherboard

D. The type of RAM supported by the motherboard

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Question #12

During an upgrade of network infrastructure, a technician notices that several workstations cannot access network resources via LAN but have no issues when connected via WLAN.
What should the technician check first?

A. Disable the firewall settings on the affected workstations

B. Check the DHCP server settings for wireless connections

C. Ensure all VLAN configurations are correctly assigned to their respective ports

D. Reconfigure the wireless access points

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for ExamDiscuss members. You can sign-up / login (it's free).

Free 100-140 Questions for Cisco Certified Support Technician (CCST) IT Support 100-140 Exam as PDF & Practice Test Engine

Download Free Cisco 100-140 Demo