Exam 500-444 Topic 7 Question 13 Discussion

Actual exam question for Cisco's 500-444 exam
Question #: 13
Topic #: 7
What are the Active and Configured CUIC Users for the 2K deployment model?

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Explanation
The Active and Configured CUIC Users for the 2K deployment model are 200 and 800 respectively. This means that the CUIC server can support up to 200 concurrent users and up to 800 configured users. A concurrent user is a user who is logged in to CUIC and actively using the application. A configured user is a user who has an account in CUIC, regardless of whether they are logged in or not. The 2K deployment model is one of the UCCE deployment types that defines the maximum number of agents, supervisors, and reporting users that can be supported by the system. The 2K deployment model can support up to 2000 agents, 200 supervisors, and 200 CUIC concurrent users12. References:
Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 12.5 (1) and 12.5 (2) - CLI Commands during Installation and Upgrade 2 Cisco 500-444 Quiz 1 Topic 8 Questions 1-5 1

by Bess at Oct 16, 2026, 02:28 AM

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