Free 78202T Questions for Avaya IP Office™ Platform Support Online Test 78202T Exam as PDF & Practice Test Engine

Exam Code/Number: 78202T
Exam Name/Title: Avaya IP Office™ Platform Support Online Test
Certification Provider: Avaya
Corresponding Certification: ACSS

Exam Questions: 190
Updated On: Jul 02, 2026

Question #1

If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

A. Capture a System Monitor trace and escalate to Avaya for analysis.

B. Wait until the system is idle and place test calls to listen to the ringing phone.

C. Use the System Status Application (SSA) to see the user to which the call is ringing.

D. Use Customer Call Status (CCS) to see the user to which the call is ringing.

Discussion 0

Correct Answer: D Vote an answer

Question #2

What is the required feature of the web browser to access Web Voicemail, which poses potential security risks due to its ability to execute arbitrary code?

A. JavaScript disabled

B. Adobe Reader installed

C. ActiveX

D. VoiceMail Plug-In enabled

Discussion 0

Correct Answer: C Vote an answer

Question #3

Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?

A. Manager can only be installed from the Admin DVD.

B. Manager can be installed from either the admin DVD or Web Management.

C. Manager is not compatible with Server Edition and you must use Web Manager to configure the system.

D. Manager is the only application you can use to configure User on the Server Edition.

Discussion 0

Correct Answer: B Vote an answer

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Question #4

A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

A. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.

B. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.

C. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

D. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

E. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.

Discussion 0

Correct Answer: A,C,D Vote an answer

Question #5

Which two applications can invoke Secure Digital (SD) card commands?

A. IP Office Web Manager

B. Avaya Control Manager

C. Avaya Aura® System Manager

D. IP Office System Monitor

E. IP Office Manager

Discussion 0

Correct Answer: D,E Vote an answer

Question #6

Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through.
Given the exhibit, which configuration setting is responsible for the problem?

A. Caller ID is not passed by some carriers.

B. The timer should be set to 2 minutes.

C. Calls are being referred incorrectly.

D. The system is misconfigured to ignore refresh messages.

Discussion 0

Correct Answer: A Vote an answer

Question #7

A customer requires that all users be blocked from making international calls.
Which method can be used to efficiently apply this restriction to the IP Office Platform's short codes?

A. Adding the short code to the ARS table.

B. Configuring the short code for each user individually.

C. Assigning the short code to a user permission.

D. Assigning the short code to all external lines.

Discussion 0

Correct Answer: A Vote an answer

Question #8

To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?

A. Maint Admin group

B. System Status group

C. Admin System group

D. Installation group

Discussion 0

Correct Answer: B Vote an answer

Question #9

What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?

A. Oversubscribed VMPro ports

B. Overlapping dial plans

C. Compromised call encryption

D. Blocked ACD routes

Discussion 0

Correct Answer: B Vote an answer

Free 78202T Questions for Avaya IP Office™ Platform Support Online Test 78202T Exam as PDF & Practice Test Engine

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