Avaya 77201X Exam Information and Actual Questions

  • Exam Code/Number: 77201X
  • Exam Name/Title: Avaya IP Office™ Platform Implement Certified Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACIS-7720
  • Exam Questions: 107
  • Updated On: Jul 21, 2026

77201X
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Avaya
77201X Exam
Avaya IP Office™ Platform Implement Certified Exam

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Avaya 77201X Certification Exam is designed for professionals who are responsible for implementing and supporting the Avaya IP Office™ Platform. 77201X exam is intended for individuals who have a strong understanding of networking, VoIP, and telephony technologies, as well as experience working with Avaya products and solutions. 77201X exam covers a range of topics, including IP Office™ Platform architecture, installation and configuration, voice and data networking, and troubleshooting and maintenance.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22998

Avaya 77201X certification exam is a vendor-neutral certification that is recognized by Avaya, as well as other industry leaders. Avaya IP Office™ Platform Implement Certified Exam certification is designed to help IT professionals enhance their knowledge and skills in Avaya IP Office™ Platform solutions, and to demonstrate their expertise to employers, clients, and colleagues. The Avaya 77201X certification exam is a rigorous exam that requires candidates to have a deep understanding of Avaya IP Office™ Platform products and solutions, and to demonstrate their ability to install, configure, and maintain these solutions.

Avaya 77201X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IP Office™ Platform Implement Certified Exam
Exam Number:77201X
Exam Duration:90 minutes
Passing Score:70%
Real Exam Qty:60-65
Available Languages:English
Exam Format:Multiple Choice
Related Certifications:Avaya Certified Implementation Specialist - IP Office Platform (ACIS-7720)
Avaya IP Office Platform Technical Associate Implement (ASTA-7720)
Exam Price:$125 USD
Sample Questions:Avaya 77201X Sample Questions
Exam Way:Online (proctored)
Pre Condition:Recommended: Basic understanding of telephony and IP networking concepts. Prior exposure to Avaya IP Office platform is beneficial.
Official Syllabus URL:https://www.avaya.com/learning/services/certification/

Avaya 77201X Exam Syllabus Topics:

SectionObjectives
Topic 1: Troubleshooting and Maintenance- Common issues resolution
  • 1. Registration failures
  • 2. Call quality issues
  • 3. Firmware upgrades
- Diagnostics and monitoring
  • 1. Call quality monitoring
  • 2. Log analysis
  • 3. System status monitoring
Topic 2: Installation and Configuration- Initial system setup
  • 1. IP Office Manager
  • 2. Basic configuration wizard
  • 3. IP Office Web Manager
- User and extension configuration
  • 1. Remote worker setup
  • 2. Mobile twinning
  • 3. Hot desking
  • 4. User creation and administration
Topic 3: Networking and Integration- IP networking
  • 1. LAN/WAN configuration
  • 2. Quality of Service (QoS)
  • 3. NAT and firewall traversal
- Integration with Avaya ecosystem
  • 1. SIP trunking
  • 2. Avaya Aura integration
  • 3. H.323 networking
Topic 4: Telephony Features and Applications- Voicemail and messaging
  • 1. Voicemail Pro configuration
  • 2. Embedded voicemail
  • 3. Voicemail greetings management
- Call handling and routing
  • 1. Hunt groups
  • 2. Incoming call routes
  • 3. Short codes
  • 4. Time profiles
Topic 5: IP Office Platform Architecture and Design- Licensing and capacity planning
  • 1. VCM card capacity
  • 2. License types and activation
  • 3. Maximum simultaneous calls
- Solution components and deployment models
  • 1. Voicemail Pro
  • 2. One-X Mobile/Portal
  • 3. Server Edition
  • 4. IP500 V2 control unit


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