Free 72301X Questions for Avaya Aura® Communication Applications Support Certified 72301X Exam as PDF & Practice Test Engine

  • Exam Code/Number: 72301X
  • Exam Name/Title: Avaya Aura® Communication Applications Support Certified Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS-7230
  • Exam Questions: 158
  • Updated On: Jun 11, 2026
A customer reports that Remote Worker users cannot see feature buttons on their SIP endpoints.
The Avaya Session Border Controller for Enterprise (ASBCE) was recently damaged and replaced due to a lightning strike. After some troubleshooting, support personnel were able to see misconfigured PPM in the ASBCE.
Which tool can help to diagnose this issue, and which symptoms can be indicative of this issue?
Correct Answer: B Vote an answer
Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)
Correct Answer: A,B,C Vote an answer
Refer to the exhibit. In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Breeze > Server Administration which shows green check under License Mode, and a System State of Denying.

Which action needs to be taken to solve this problem?
Correct Answer: A Vote an answer
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
Correct Answer: B Vote an answer
A customer reported that over the weekend there was a power maintenance activity on the Main Data Center, resulting in the activation of Survivability Servers. Users using H.323 endpoints were able to register on the Avaya Aura Communication Manager (CM) Survivable Remote Server (LSP), but AST (CM-SIP) endpoints were unable to register on the Branch Session Manager (BSM). While doing a health check of the BSM you want to verify that all processes are running.
To check the status of different processes, which command you will run on the BSM?
Correct Answer: D Vote an answer
To trace SIP messages in real time going through the Avaya Session Border Controller for Enterprise (ASBCE) HA, which steps are necessary?
Correct Answer: D Vote an answer
What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)
Correct Answer: B,D Vote an answer
After Avaya AuraMessaging (AAM) answers a call Avaya AuraCommunication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.
Which SIP message is sent by Avaya AuraCommunication Manager (CM) to AAM to initiate the shuffle?
Correct Answer: B Vote an answer
A customer has configured the Internet Friendly Gateway, but is unable to register it on the Avaya Aura Communication Manager (CM). On the Avaya Session Border Controller for Enterprise (ASBCE) you are verifying if the correct Media Gateway Controller address has been configured in the H248 Servers.
Which statement about the correct steps and desired value is true?
Correct Answer: B Vote an answer
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