Avaya 72201X Exam Information and Actual Questions

  • Exam Code/Number: 72201X
  • Exam Name/Title: Avaya Aura® Core Components Support Certified Exam
  • Certification Provider: Avaya
  • Corresponding Certification: Avaya Aura
  • Exam Questions: 96
  • Updated On: Aug 06, 2026

72201X
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Avaya
72201X Exam
Avaya Aura® Core Components Support Certified Exam

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Avaya 72201X certification exam is designed to test an individual's knowledge and skills in the core components of Avaya Aura®. Avaya Aura® is Avaya's flagship unified communications platform that enables businesses to seamlessly connect and collaborate with their employees, customers, and partners. Avaya Aura® Core Components Support Certified Exam certification exam is intended for technical professionals who are responsible for the installation, configuration, and maintenance of Avaya Aura® core components.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22895

Avaya 72201X exam is a valuable certification for IT professionals who work with Avaya Aura® solutions. By passing 72201X exam and obtaining the Avaya Aura® Core Components Support certification, you can demonstrate your expertise, enhance your career prospects, and gain access to valuable technical resources. With proper preparation and study, you can successfully pass the exam and take your career to the next level.

Avaya 72201X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Core Components Support Certified Exam
Exam Number:72201X
Certificate Validity Period:2 years
Available Languages:English
Passing Score:70%
Exam Price:$125 USD
Exam Format:Single Answer Multiple Choice, Multiple Answer Multiple Choice, Scenario-Based Questions
Exam Duration:90 minutes
Related Certifications:Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components
Real Exam Qty:70
Sample Questions:Avaya 72201X Sample Questions
Exam Way:Online proctored exam or authorized Avaya/Pearson VUE testing center.
Pre Condition:Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended.
Official Syllabus URL:https://www.avaya-learning.com

Avaya 72201X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Voice Networking Fundamentals10%-15%- Protocols and Standards
  • 1. VoIP Concepts
  • 2. Network Components
  • 3. SIP Fundamentals
  • 4. Media and Signaling Flows
Topic 2: Troubleshooting Avaya Aura Core Components25%-30%- Support Operations
  • 1. Service Restoration
  • 2. Fault Isolation Techniques
  • 3. Root Cause Analysis
  • 4. Issue Escalation Procedures
Topic 3: System Monitoring and Diagnostic Tools20%-25%- Troubleshooting Utilities
  • 1. System Status Verification
  • 2. Log Collection and Analysis
  • 3. Network Trace Tools
  • 4. Performance Monitoring
Topic 4: Avaya Aura Core Architecture20%-25%- Core Components Overview
  • 1. Session Manager
  • 2. Device Services
  • 3. Communication Manager
  • 4. Media Server
  • 5. System Manager
Topic 5: Maintenance and Support Best Practices5%-10%- Operational Tasks
  • 1. Software Update Verification
  • 2. Support Documentation
  • 3. Backup and Recovery Concepts
  • 4. System Health Checks
Topic 6: Call Flow Analysis15%-20%- Call Processing
  • 1. SIP Call Flows
  • 2. Session Routing
  • 3. Endpoint Registration
  • 4. Media Path Troubleshooting


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