Avaya 6402 Exam Information and Actual Questions

Exam Questions: 63
Updated On: Oct 02, 2026

6402
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All the information you need to pass Avaya IP Office Implementation 6402 exam and free practice exam verified by ExamDiscuss exam experts.

Certification Vendor:	Avaya
Exam Name:	Avaya IP Office Implementation 6402 Exam
Exam Number:	6402
Exam Format:	Scenario-based questions, Multiple Choice
Related Certifications:	Avaya Certified Implementation Specialist (ACIS) - IP Office Avaya IP Office Administration
Available Languages:	English
Certificate Validity Period:	2 years
Passing Score:	70%
Exam Duration:	60-90
Sample Questions:	Avaya 6402 Sample Questions
Exam Way:	Typically online proctored or authorized test center delivery depending on region
Pre Condition:	Recommended knowledge of basic IP networking and telephony concepts; familiarity with Avaya IP Office fundamentals is advised.

Section	Objectives
Topic 1: User and Extension Management	- User provisioning and administration 1. User rights and profiles 2. Extension assignment and numbering plans
Topic 2: Trunking and Connectivity	- SIP and PSTN configuration 1. SIP trunk setup and routing 2. PRI/BRI configuration basics
Topic 3: Maintenance and Troubleshooting	- System monitoring and diagnostics 1. Backup and restore procedures 2. Log analysis and fault isolation
Topic 4: IP Office System Architecture	- IP Office components and deployment models 1. Control Unit hardware and variants 2. Server Edition architecture overview
Topic 5: Installation and Initial Configuration	- System setup and commissioning 1. Licensing and activation 2. IP Office Manager configuration basics
Topic 6: Voicemail and Messaging	- Voicemail Pro configuration 1. Auto-attendant configuration 2. Call flow design basics