Avaya 6002-1 Exam Information and Actual Questions

  • Exam Code/Number: 6002-1
  • Exam Name/Title: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Certification Provider: Avaya
  • Corresponding Certification: Avaya-Certification
  • Exam Questions: 69
  • Updated On: Aug 08, 2026

6002-1
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6002-1 Exam
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

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Avaya 6002-1 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Exam Number:6002.1
Related Certifications:Avaya Aura Communication Manager
Avaya Aura Messaging
Available Languages:English
Exam Format:Multiple Choice, Scenario-based Questions
Recommended Training:Avaya Aura Communication Manager Implementation Training
Exam Registration:Avaya Training and Certification Portal
Sample Questions:Avaya 6002-1 Sample Questions
Exam Way:Proctored exam via Avaya authorized testing platforms or Pearson VUE (depending on region and availability)
Pre Condition:Recommended prior knowledge of Avaya Aura Communication Manager administration and basic networking concepts
Official Syllabus URL:https://www.avaya.com/en/training-certification/

Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Avaya Aura Messaging (CM Messaging)- Messaging system configuration
  • 1. Voice messaging integration
    • 2. Subscriber and mailbox management
      Topic 2: Avaya Aura Communication Manager Architecture- System components and deployment models
      • 1. Communication Manager core functions
        • 2. Server and media gateway architecture
          Topic 3: Implementation and Configuration- Initial system setup
          • 1. Class of service and permissions
            • 2. Dial plan configuration
              Topic 4: Maintenance and Troubleshooting- System monitoring and diagnostics
              • 1. Alarm management and logs analysis
                • 2. Fault isolation and recovery procedures


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