Avaya 3380X Exam Information and Actual Questions

  • Exam Code/Number: 3380X
  • Exam Name/Title: Avaya Customer Engagement Solutions Design Exam
  • Certification Provider: Avaya
  • Corresponding Certification: Avaya-Certification

3380X
FREE EXAM DUMPS QUESTIONS & ANSWERS

Avaya
3380X Exam
Avaya Customer Engagement Solutions Design Exam

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Avaya has been one of the leading providers of unified communications and customer engagement solutions for a long time. With the rapid advancement of technology and the ever-changing market, Avaya has continued to improve its products and services. The Avaya 3380X exam is one such product. It is an advanced certification that focuses on the design of customer engagement solutions. 3380X exam is designed to test the candidate's knowledge of Avaya products and their ability to design solutions that meet the customer's needs.

Avaya 3380X exam is designed for individuals who want to demonstrate their expertise in designing customer engagement solutions using Avaya technology. 3380X exam is intended for architects, consultants, and engineers who work with Avaya's customer engagement solutions. 3380X exam tests the candidate's knowledge of Avaya's customer engagement solutions, including Avaya Aura® Contact Center, Avaya Oceana® Solution, and Avaya Elite® Multichannel.

Avaya 3380X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Customer Engagement Solutions Design Exam
Exam Number:3380X
Available Languages:English
Exam Duration:90 minutes
Exam Format:Multiple Choice, Drag-and-Drop, Scenario-Based
Related Certifications:ACDS - Avaya Customer Engagement Solutions Design
Exam Price:Approx. $125 USD (varies by region)
Passing Score:70%
Certificate Validity Period:2 years
Real Exam Qty:60-70
Recommended Training:Avaya Learning Services
Exam Registration:Pearson VUE Avaya Registration
Exam Way:Proctored onsite at Pearson VUE test centers; retired as of 2024, replaced by 3381X
Pre Condition:No mandatory prerequisites; recommended 6-12 months of experience with Avaya engagement solutions
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 3380X (Avaya Customer Engagement Solutions Design) Certification Exam is designed to test the knowledge and skills of professionals who are working with Avaya customer engagement solutions. Avaya Customer Engagement Solutions Design Exam certification exam is intended for individuals who have experience in designing, implementing, and supporting Avaya customer engagement solutions.

Avaya 3380X Exam Syllabus Topics:

SectionWeightObjectives
Avaya Oceana & Elite Multichannel25%- Elite Multichannel configuration
- Oceana solution design
- Omnichannel workflow design
Avaya Aura Contact Center30%- Architecture overview
- Capacity and dimensioning
- Component integration
Network & Infrastructure Requirements20%- Server and virtualization sizing
- High availability design
- Bandwidth and latency planning
Solution Design Principles25%- Customer requirements analysis
- Scalability and reliability planning
- Compliance and security considerations


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