Avaya 33140X Exam Information and Actual Questions

  • Exam Code/Number: 33140X
  • Exam Name/Title: Avaya Experience Portal with POM Support Certified Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS
  • Exam Questions: 145
  • Updated On: Jul 06, 2026

33140X
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Avaya
33140X Exam
Avaya Experience Portal with POM Support Certified Exam

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Avaya 33140X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Experience Portal with POM Support Certified Exam
Exam Number:33140X
Exam Duration:90 minutes
Exam Price:$125 USD
Real Exam Qty:61
Related Certifications:Avaya Aura Experience Portal with POM Implementation and Maintenance (3314)
Exam Format:Multiple choice, Drag and drop, Scenario-based
Passing Score:66%
Certificate Validity Period:2 years
Available Languages:English
Sample Questions:Avaya 33140X Sample Questions
Exam Way:Online proctored or at authorized testing centers
Pre Condition:Recommended: hands-on experience with Avaya Experience Portal and Proactive Outreach Manager; completion of related training courses
Official Syllabus URL:https://www.avaya-learning.com/lms/#/training/catalog/offering/22054

Avaya 33140X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Installation and Deployment18%- High availability and database installation
- Installation prerequisites and requirements
- Installing AEP and POM components
Topic 2: Maintenance and Operations20%- Monitoring, reporting and performance management
- System updates, patches and upgrades
- Backup and restore procedures
Topic 3: Solution Architecture and Licensing20%- Deployment models, zones and system components
- Licensing requirements and feature capacities
- Avaya Experience Portal (AEP) and POM architecture overview
Topic 4: Troubleshooting and Support20%- Problem isolation and resolution
- Diagnostic tools, logs and monitoring utilities
- Troubleshooting common issues
Topic 5: Configuration and Administration22%- User account and access management
- Email, SMS and multimedia integration
- System configuration and settings
- Call flow design and routing configuration
- POM campaign setup and management

To pass the Avaya 33140X certification exam, candidates must have a solid understanding of the Avaya Experience Portal architecture, POM configuration, and troubleshooting techniques. They should also be familiar with the underlying technologies such as VoiceXML, SIP, and web services. Additionally, candidates must possess the ability to design and deploy multimedia applications that integrate with back-end systems and databases. Avaya Experience Portal with POM Support Certified Exam certification exam consists of multiple-choice questions, and candidates are given 90 minutes to complete it. Successful candidates will receive the Avaya Experience Portal with POM Support Certified designation, which demonstrates their expertise in this field and enhances their career opportunities in the customer engagement and contact center industries.

Avaya 33140X certification exam is designed for individuals who want to demonstrate their expertise in the Avaya Experience Portal with POM (Proactive Outreach Manager) technology. 33140X exam is intended for those who have experience with Avaya solutions and want to demonstrate their knowledge of the latest technology in the industry.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22054



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