Avaya 3314 Exam Information and Actual Questions

  • Exam Code/Number: 3314
  • Exam Name/Title: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
  • Certification Provider: Avaya
  • Corresponding Certification: ACSS
  • Exam Questions: 65
  • Updated On: Aug 08, 2026

3314
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3314 Exam
Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam

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Avaya 3314 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Understand ICR reporting capabilities
  • Describe ICR reporting capabilities
Topic 2
  • Install and configure POM features and functions
  • Describe Agent Assignment options
Topic 3
  • Explain the upgrade paths and procedures
  • Explain how agents are assigned to campaigns
Topic 4
  • Describe the standard POM reporting capabilities
  • Describe the AAEP and POM architecture
  • Explain how agent scripts are created and used
Topic 5
  • Describe the capabilities of CMS RT Socket-based Routing
  • Use POM troubleshooting procedures and tools
Topic 6
  • Configure Avaya Aura Experience Portal (AAEP) features and functions
  • Describe the Experience Portal External Systems

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21534

Avaya 3314 exam focuses on the Avaya Aura® Experience Portal with POM Implementation and Maintenance. Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam certification is designed for professionals who have extensive knowledge and experience in implementing and maintaining Avaya Aura® Experience Portal with POM solutions. 3314 exam aims to validate the candidate's ability to install, configure, troubleshoot, and administer these solutions effectively.

Avaya 3314 certification is a valuable certification for individuals who work with Avaya solutions and are looking to validate their expertise in the Avaya Aura® Experience Portal with POM. Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam certification will not only enhance an individual's knowledge and capabilities but will also add value to their professional experiences. By passing 3314 exam, candidates will be able to stand out from their peers and be recognized for their advanced knowledge and skills in the Avaya Aura® Experience Portal with POM implementation and maintenance.

Passing the Avaya 3314 certification exam demonstrates that the candidate has the knowledge and skills required to implement and maintain the Avaya Aura® Experience Portal with POM. Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam certification is recognized globally and is highly valued by employers in the IT industry. It provides IT professionals with an opportunity to advance their careers and take on new roles and responsibilities within their organizations.

Avaya 3314 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
Exam Number:3314
Available Languages:English
Related Certifications:Avaya Certified Support Specialist (ACSS)
Exam Duration:120 minutes
Exam Price:Varies (USD $)
Exam Format:Multiple Choice
Certificate Validity Period:Typically 2–3 years (subject to Avaya policy)
Real Exam Qty:62–65
Passing Score:80%
Sample Questions:Avaya 3314 Sample Questions
Exam Way:Onsite proctored or online proctored (depends on Avaya delivery options)
Pre Condition:Recommended: Experience with Avaya Aura Experience Portal, POM, and networking fundamentals
Official Syllabus URL:https://www.avaya.com/en/services/training-certification/

Avaya 3314 certification exam is an important credential for IT professionals who work with the Avaya Aura® Experience Portal with POM. By passing 3314 exam, individuals can demonstrate their expertise in implementing and maintaining Avaya solutions, which can help them advance their careers and gain recognition within the industry. Moreover, businesses that employ certified professionals can be assured that their Avaya solutions are being managed by skilled and knowledgeable experts.



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