Free 3313 Questions for Avaya Aura® Contact Center Maintenance and Troubleshooting 3313 Exam as PDF & Practice Test Engine

Exam Code/Number: 3313
Exam Name/Title: Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
Certification Provider: Avaya
Corresponding Certification: ACSS

Exam Questions: 70
Updated On: Jul 10, 2026

Question #1

The Avaya Grep SipSequence.html report is generated from a call's SIP Message, and graphically displays the call flow through endpoints and route points.
Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)

A. Avaya Aura Media server (AAMS) addresses

B. Customer telephone number

C. AACC CDN

D. CSTA/TR87 Call ID

Discussion 0

Correct Answer: A,B,D Vote an answer

Question #2

Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?

A. SIP Redirect Server with RTP

B. Network Routing Service with TCP and UDP

C. SIP Gateway Manager with transport Layer Security (TLS)

D. Back to Back User Agent (B2BUA) with TLS

E. SIP Gateway with Real-Time Protocol (RTP)

Discussion 0

Correct Answer: E Vote an answer

Question #3

Firewalls are a key part of keeping networked computers safe and secure.
Which three statements regarding Avaya Aura Contact Center (AACC) and firewalls are true? (Choose

A. Download and install Microsoft security patches to AACC servers as patches become available.

B. If required you can import an AACC Firewall Policy.

C. AACC host-based firewalls can typically cause issues unless they are properly imported.

D. With every Service Pack, AACC installs a firewall policy which opens up the ports for an AACC solution to communicate and function.

Discussion 0

Correct Answer: A,B,C Vote an answer

Question #4

In a SIP environment, which component of the Avaya Aura Contact Center (AACC) performs call signaling?

A. SIP Computer Telephony Integration (CTI)

B. SIP Gateway Manager

C. SIP Proxy Server

D. SIP Redirect Server

Discussion 0

Correct Answer: C Vote an answer

Question #5

Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)

A. Either the primary server or backup server can be in the active state, or the other AAMS server will be in the standby state.

B. The AAMS notifies Avaya Aura contact (AACC) through port 57012 that an AAMS failover has occurred.

C. All SIP signaling and RTP streams will go to the Active server.

D. All SIP signalingand RTP streams will go to the active and standby server.

Discussion 0

Correct Answer: A,C,D Vote an answer

Question #6

If web Services Security is enabled, which three issues will you see unless the correct certificates have been imported to relevant machines? (Choose three.)

A. TLS Link between AACC and AES IS disconnected

B. Avaya Agent Desktop (AAD) does not launch successfully

C. Certificate warning messages when browsing CCMA

D. TLS Link between AACC and CM disconnected

Discussion 0

Correct Answer: A,C,D Vote an answer

Question #7

At an elevated level, engineers have designed the architecture of SIP around four (4) varieties of components.
Which SIP entity is comprised of two sub-components, where one component initiates SIP requests and the other component responds to requests?

A. User Agent

B. SIP Gateway Manager

C. SIP Gateway

D. Back-to-Back User Agent

Discussion 0

Correct Answer: A Vote an answer

Free 3313 Questions for Avaya Aura® Contact Center Maintenance and Troubleshooting 3313 Exam as PDF & Practice Test Engine

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