Avaya 132-S-712-2 Exam Information and Actual Questions

Exam Code/Number: 132-S-712-2
Exam Name/Title: Specialist: Avaya Proactive Contact Solutions Design Elective Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist

132-S-712-2
FREE EXAM DUMPS QUESTIONS & ANSWERS

Certification Vendor:	Avaya
Exam Name:	Specialist: Avaya Proactive Contact Solutions Design Elective Exam
Exam Number:	132-S-712-2
Exam Format:	Multiple Choice
Related Certifications:	Specialist: Avaya IP Telephony Design Elective (132-S-900.7) Specialist: Avaya Voice Self-Service Design Elective (132-S-708-1)
Exam Price:	$125 USD
Certificate Validity Period:	2 years
Available Languages:	English
Exam Duration:	90 minutes
Real Exam Qty:	62
Passing Score:	70%
Recommended Training:	Avaya Proactive Contact Design Training
Exam Registration:	Avaya Learning Center Pearson VUE
Sample Questions:	Avaya 132-S-712-2 Sample Questions
Exam Way:	Online proctored or onsite at Pearson VUE test centers; RETIRED exam (last updated Sep 2013)
Pre Condition:	Basic knowledge of Avaya contact center solutions and IP telephony
Official Syllabus URL:	https://www.avaya-learning.com

Section	Weight	Objectives
Supervision, Reporting & Integration	20%	- Supervisor tools and real-time monitoring - Reporting and analytics architecture - Integration with Avaya Aura and third-party systems
Design & Sizing Considerations	25%	- Capacity planning and performance sizing - Scalability and deployment models - High availability and redundancy design
Proactive Contact Features & Capabilities	30%	- Call blending and agent management - Outbound dialing strategies and modes - List management and campaign configuration
Avaya Proactive Contact Architecture & Components	25%	- Network connectivity and telephony integration - Server and database design - System hardware and software components