Avaya 132-S-708 Exam Information and Actual Questions

  • Exam Code/Number: 132-S-708
  • Exam Name/Title: Avaya Voice Self-Service Design Elective Exam
  • Certification Provider: Avaya
  • Corresponding Certification: Avaya-Certification
  • Exam Questions: 77
  • Updated On: Jun 09, 2026

132-S-708
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132-S-708 Exam
Avaya Voice Self-Service Design Elective Exam

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Avaya 132-S-708 Exam Overview:

Certification Vendor:Avaya
Exam Name:Specialist: Avaya Voice Self‑Service Design Elective Exam
Exam Number:132-S-708 / 132-S-708.1
Exam Price:USD 49.99
Passing Score:68%
Exam Duration:105 minutes
Exam Format:Multiple choice
Real Exam Qty:77
Related Certifications:132-S-709.1 Specialist: Avaya Voice Self‑Service Implement Elective Exam
132-S-712.2 Specialist: Avaya Proactive Contact Solutions Design Elective Exam
Available Languages:English
Sample Questions:Avaya 132-S-708 Sample Questions
Exam Way:Delivered through the Avaya Learning Center (online), exam consists of multiple‑choice questions administered via proctored online testing. :contentReference[oaicite:0]{index=0}
Pre Condition:Avaya recommends experience with Avaya Voice Self‑Service platforms and prior related training; no official prerequisite listed publicly.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 132-S-708 Exam Syllabus Topics:

SectionObjectives
Speech and Media Components- Speech interface elements
  • 1. Hardware and software components
  • 2. Text‑to‑Speech and Speech Recognition
  • 3. Media processing platforms
Design Tools- Development and design tools
  • 1. VoiceXML application design basics
  • 2. Tool usage with Voice Portal and Interactive Response
  • 3. Avaya Dialog Designer capabilities
Voice Self‑Service Solution Design- Avaya Voice Self‑Service architecture
  • 1. Design and sizing considerations
  • 2. Integration with telephony and contact center systems
  • 3. Solution components overview
Solution Integration and Implementation- Integration with contact center solutions
  • 1. Routing and agent transfer logic
  • 2. Database and CTI integration methods
  • 3. Interaction Center connectors


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