Avaya 132-S-708 Exam Information and Actual Questions

132-S-708
FREE EXAM DUMPS QUESTIONS & ANSWERS

Certification Vendor:	Avaya
Exam Name:	Specialist: Avaya Voice Self‑Service Design Elective Exam
Exam Number:	132-S-708 / 132-S-708.1
Exam Price:	USD 49.99
Passing Score:	68%
Exam Duration:	105 minutes
Exam Format:	Multiple choice
Real Exam Qty:	77
Related Certifications:	132-S-709.1 Specialist: Avaya Voice Self‑Service Implement Elective Exam 132-S-712.2 Specialist: Avaya Proactive Contact Solutions Design Elective Exam
Available Languages:	English
Sample Questions:	Avaya 132-S-708 Sample Questions
Exam Way:	Delivered through the Avaya Learning Center (online), exam consists of multiple‑choice questions administered via proctored online testing. :contentReference[oaicite:0]{index=0}
Pre Condition:	Avaya recommends experience with Avaya Voice Self‑Service platforms and prior related training; no official prerequisite listed publicly.
Official Syllabus URL:	https://www.avaya-learning.com/

Section	Objectives
Speech and Media Components	- Speech interface elements 1. Hardware and software components 2. Text‑to‑Speech and Speech Recognition 3. Media processing platforms
Design Tools	- Development and design tools 1. VoiceXML application design basics 2. Tool usage with Voice Portal and Interactive Response 3. Avaya Dialog Designer capabilities
Voice Self‑Service Solution Design	- Avaya Voice Self‑Service architecture 1. Design and sizing considerations 2. Integration with telephony and contact center systems 3. Solution components overview
Solution Integration and Implementation	- Integration with contact center solutions 1. Routing and agent transfer logic 2. Database and CTI integration methods 3. Interaction Center connectors