Exam GCP-GCX Topic 4 Question 117 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 117
Topic #: 4
Select the categories of Prompts in Architect. (Choose two.)

Suggested Answer: A,D Vote an answer

Explanation
User and System are two categories of prompts in Architect. Prompts are containers that hold audio messages and text-to-speech pairings on a per language basis. User prompts are company-specific prompts created by Architect users. System prompts are Architect-provided, generic prompts to indicate numbers, dates, days of the week, months, and so on. References: https://help.mypurecloud.com/articles/call-prompts/
https://help.mypurecloud.com/articles/user-prompts/

by Don at Feb 19, 2025, 11:56 AM

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